Account Verification on ek9997
Verification is how we protect your account balance and make sure withdrawals reach you — not someone else. We ask for a copy of a valid national ID and confirmation that the wallet number on your account belongs to you. Once you submit the documents through your account settings, our team reviews them and updates your status. Verified accounts face fewer holds
on withdrawals and have a cleaner path through the cashier every time. Think of it as a one-time step that makes every future transaction smoother on your end.
- Submit Your ID — Upload a clear photo of your national ID through the verification section in account settings.
- Confirm Your Wallet — Verify that your bKash, Nagad, or Rocket number matches the one registered to your ek9997 account.
- Wait for Review — Our team checks the documents you submit and updates your account verification status accordingly.
- Unlock Full Cashier Access — A verified account gets cleaner withdrawal processing and fewer account-level holds going forward.